Meet our audiologists

Our Lethbridge audiologists connect you with the science of hearing

The Audiology First team is a reflection of our approach to hearing care.


We have three full-time audiologists, which is unique for a Lethbridge hearing clinic and even uncommon in clinics in bigger cities. Our focus is deeply rooted in the study of hearing health and what can be done to improve hearing.


As the leading audiology clinic in Southern Alberta, we are respected by medical professionals and hearing experts in Lethbridge and beyond. We have a keen interest in the science but remain grounded in the daily challenges and opportunities of hearing care. For you, this means:

    

  • The science of hearing guides every step of your care
  • Your questions will be answered using the information from comprehensive testing
  • Learn from a team that is always studying and contributing to emerging research
  • Get recommendations for the most suitable technology or treatment for your challenges


Meet the Audiology First team or visit our Lethbridge hearing clinic to chat about your hearing health.

Roles of hearing care professionals

Our team collaborates to understand your hearing health and find the best technologies, treatments and strategies to live a better life. When you visit Audiology First, you will meet with one of our audiologists.


Audiologists

Our team includes three audiologists: Tom Copps, Glenn Hole and Femi Coo.


Tom is the co-owner of Audiology First and has been practicing audiology since 1988. To clarify the role of an audiologist, he uses the example of eye care. An ophthalmologist, optometrist and optician all contribute to various aspects of eye care. In hearing care, an ear, nose and throat doctor, audiologist or hearing aid practitioner may be involved depending on your needs.


Audiologists have extensive education and specialized training in the hearing system. They are not medical doctors, but audiologists are experts in assessing and managing hearing and balance disorders.


"Our role is to evaluate all aspects of hearing to determine if and where a problem might exist and if we can help provide solutions," says Tom. He received his Masters of Audiology in 1988 and his Doctorate in Audiology in 2007.


Even though audiologists are focused on hearing and ear-related conditions, they collaborate with a wider community of professionals.


"We make referrals to other healthcare providers such as speech-language pathologists, psychologists, educational professionals, and physicians," adds Glenn, who received his Master of Science in Clinical Audiology in 2020.


Hearing Aid Practitioners

Hearing aid practitioners are dedicated to hearing technology, including selecting, fitting, and maintaining hearing aids. Donna Copps is the co-owner of Audiology First and a hearing aid practitioner – along with also overseeing the clinic's technology.


Connecting you with the latest technology

Hearing care is at the forefront of wearable technology that makes a tangible difference in the wearers' lives. These incredible benefits are an inspiration to choose a career in audiology.


Glenn started his career as a clinical audiologist in England before moving to Canada in 2011.


"I wanted to get into a profession where technology was being used to benefit medical problems," he says. "This was the perfect crossover for me."


The pace of new technology expands the capability of hearing for a wider range of hearing challenges.


"This explosion in technology is slowly – but steadily – breaking down the stigma of hearing aids, resulting in more people being comfortable wearing hearing aids," says Femi, a doctor in audiology since 2015.


There will hopefully be even better technology and treatments to assist with hearing loss and disorders in the future. Until then, hearing aids will continue to improve and provide incredible results for people of all ages.


"I expect hearing devices will become more integrated with other devices and will lead to better life interactions," explains Tom.  


"We will not be able to fix hearing damage for some time, so audiologists will continue to assess and care for individuals with hearing loss until a 'cure' is available."


Advancing the field of audiology

Tom, Femi and Glenn continue to keep up with any advancements in hearing care and also contribute to new research. They collaborate with neuroscientists in Alberta, and their research is an opportunity to improve the care of the people they see at Audiology First.


"The science and technology in the field is ever-changing, and it constantly provides new options for assessment and care," says Tom.


Research at Audiology First

When you visit Audiology First, you're not a guinea pig for new experiments. Instead, our audiologists will leverage the latest in audiological research to improve your hearing and well-being.


Tinnitus

"Currently, we are assisting with tinnitus (ringing in the ears) research," says Tom.


"This area requires study from many different directions. We have had the great fortune to be able to collaborate in research with neuroscientists at the University of Lethbridge."


Helping individuals with various hearing conditions keeps our team grounded in the day-to-day realities of hearing challenges. We help connect emerging science with the real-life experiences of people living with tinnitus.


"Our current research project is investigating the relationships between tinnitus, hyperacusis (finding ordinary sounds too loud), anxiety, depression and insomnia," says Glenn.


"While this can be a more physiological issue in some, I am highly motivated to pinpoint where the patient's psychological makeup and lifestyle is preventing them from adapting to tinnitus."


Hearing loss prevention

"In audiology, we often emphasize what to do after you get a hearing loss but not so much on how to prevent hearing loss," says Femi.

 

"I am very interested in hearing conservation in the work setting and recreational settings, such as concerts."

 

This research is an opportunity to go deeper into our patients' background, lifestyle, employment, and hobbies. The more our team understands about your hearing, the better we can recommend your next steps.

 

The research is a win-win for everyone.

 

"Audiology First published a research paper where we investigated some of the effects of occupational noise exposure on the auditory system," adds Femi. Noise Damage Accelerates Auditory Aging and Tinnitus: A Canadian Population-Based Study was published in Otology & Neurotology in December 2020.

 

"The information we learned has proven invaluable when discussing hearing conservation."

 

Meet our Lethbridge audiologists

Our team is passionate about hearing care, and we appreciate every opportunity to share our education and experience with anyone that visits our Lethbridge hearing clinic.


"As a doctor of audiology, I get to use great technology to improve the lives of the remarkable patients I see every day," explains Femi. "I'm living my passion."


Book an appointment to chat with a Lethbridge audiologist at Audiology First.


A family celebrates an elderly man's birthday, clapping as he smiles at a chocolate cake with candle
18 Apr, 2024
Explore the significant impacts of overlooking hearing health, including the long-term consequences of delayed auditory care and its effect on overall well-being.
Close-up of a human ear showing detailed skin texture and hair.
30 Mar, 2024
Discover how personalized hearing tests tailor solutions to individual needs, enhancing life with precision and care.
A woman and girl in aprons making dough in a bright kitchen.
26 Feb, 2024
Unlock a new level of self-assurance with Audiology First's tailored hearing solutions. Read our blog for insights on audiology's impact on confidence.
A joyful woman in an orange dress leaning on a railing outdoors.
01 Feb, 2024
Choosing Audiology First means personalized hearing care at its best. Learn about our approach to audiology in our latest blog post.
By Glenn Hole 04 Feb, 2022
Considering our hearing system involves both the brain and ears, it makes sense that hearing loss is connected with mental health. The link between the two is complex. Hearing loss can contribute to mental health issues (including fatigue, anxiety and depression), but it isn’t the only and definite cause of these issues. Unlike many factors that contribute to mental health, hearing loss is a tangible challenge that can often be managed through technology and therapy. It is one aspect that you can control to improve your mental well-being. Mental health effects of hearing loss For many people, the effects of hearing loss are noticeable. They may struggle to understand what other people are saying in a group conversation. Or they always have to turn up the volume of the television. For others, the effects of hearing loss may not be perceivable. A gradual onset of hearing loss can make it challenging to notice the changes. It is not uncommon for family members or friends to notice hearing loss in a loved one before they acknowledge it. The mental health effects of hearing loss are often invisible. Cognitive decline While not yet fully understood, some researchers are seeing a link between hearing loss and mild forms of cognitive decline. There are a few theories as to why cognitive decline may be associated with hearing loss. Hearing loss often interferes with interpersonal communication, either directly or by causing people to avoid social interactions that would stimulate the brain further. Other researchers have investigated how hearing loss causes the brain to work harder to comprehend sound signals that are weaker or incomplete. Research is still ongoing in this area. Anxiety and depression Hearing loss can contribute to anxiety and depression due to how it impacts our day-to-day lives and relationships. Those with hearing loss may miss out on conversations with loved ones or prefer to avoid social events. They may have trouble working, be unable to perform sports that require instruction and even have trouble watching movies with friends and family. Some who experience hearing loss feel a sense of shame and avoid situations that are uncomfortable. Hearing loss is often just one compounding factor of many when it comes to anxiety and depression. Even if hearing loss is unperceivable, it can contribute to unnecessary stress. Isolation and loneliness Isolation and loneliness are common effects of hearing loss. For many people, it is easier to stay at home and avoid situations where hearing is challenging. Fatigue Fatigue is associated with hearing loss because the brain has to work harder to hear and comprehend speech. This can lead to physical and cognitive exhaustion. How hearing aids contribute to mental well-being The connection between hearing loss and mental health is explained by the relationship between the brain and ears . When hearing loss is present, the brain receives incomplete or weaker sound signals from the ears. The brain has to work harder to comprehend these signals and fill in any gaps. This additional cognitive effort and strain can contribute to exhaustion and fatigue. Recurring exhaustion can compound with the effects of hearing loss to contribute to social isolation, anxiety and depression. Fortunately, brains are incredibly adaptable. Hearing aids can improve the quality and clarity of sound signals, so the brain doesn’t need to work as hard to process the sound signals. Hearing aids can minimize the cognitive load, which can reduce or remove some factors that lead to exhaustion, fatigue, social isolation, anxiety and depression. Treating hearing loss as early as possible can help to improve mental well-being. Just as the brain adapts to hearing loss, it also has to adapt to hearing aids. The earlier you start wearing hearing aids, the sooner your brain can learn to leverage the improved quality of sound signals. Hearing health is in your control Many factors that are associated with mental health are out of your control, but you can manage your hearing loss. Book a hearing test with us today to understand the state of your hearing system. If you notice a loved one or friend with hearing challenges, encourage them to get a hearing test. They may not even notice their hearing loss and the effects it has on their daily life, so the results of a hearing test can provide clarity and comfort.
By Glenn Hole 27 Jan, 2022
Here is what to expect when you start wearing new hearing aids
By Glenn Hole 06 Dec, 2021
Professional hearing aid fitting ensures the devices match the wearers and their hearing challenges. Through precise adjustments and verification, we ensure the hearing aids match your ears and – more importantly – the hearing challenges you experience.
By Glenn Hole 06 Oct, 2021
The brain's role in hearing can help explain the invisible effects of hearing loss
More Posts
Share by: