Hearing care with a personal connection
Fred Bosma experienced tremendous changes with his hearing aids over the years. Just with the batteries alone – his devices have gone from requiring new batteries every day to reliable rechargeable devices.
For decades now, Mr. Bosma relied on Dr. Thomas Copps and the team at Audiology First for testing, hearing aid technology and ongoing support. The technology has improved immensely over the years, but the service and care he received remained the same.
“You don’t realize what you lose in the world around you when you lose hearing,” describes Mr. Bosma. His hearing aids from Audiology First have reopened opportunities to hear a broader range of sounds that were once taken for granted.
“Smallest little birds can chirp so beautifully. When you get your hearing aids set properly, the whole world is full of beautiful music. It is life-changing.”
The advancements in technology have been profound. He recently replaced his older hearing aids with a newer model, which are 20 times more efficient than his previous devices.
“I recently went back to Audiology First and got the new system, and it is amazing,” says Mr. Bosma. After receiving the new devices, he returned to the clinic a few times for a friendly conversation with the Audiologist to ensure the hearing aids are comfortable and working as expected.
His family’s connection with Dr. Thomas Copps extends to the 1980s. When an advisor from the Workers’ Compensation Board recommended getting his hearing tested, Dr. Copps was the first choice.
“The service has been – to say the least – incredible. I would recommend him to anyone without reservation.”
Mr. Bosma considers his experience in noisy workplaces as a contributing factor to his hearing loss. In addition to a career as a teacher, he repaired oil tanker railcars and later helped manufacture truck bodies. He worked inside oil tankers with a rivet gun and listened to fellow workers cut aluminum with a saw.
“Can you imagine the noise!”
Over the years, Mr. Bosma followed Dr. Copps through different clinic locations and changes in the team. Audiology First has maintained the tradition of friendly service and professional audiological care – all while hearing technology has drastically improved.
“Dr. Copps looks you right in the eye and talks to you at your level,” says Mr. Bosma.
“With some professionals, it is like taking your car in. They fix the problem and then case closed. With Dr. Copps, you have a personal connection.”
This balance between expertise and sincerity continues to be the core reason that Mr. Bosma returns to Audiology First.
“I am thankful for medicine – for its contributions to a pleasant life and enjoying what’s around you,” Mr. Bosma adds.
“And audiologists are right at the top.”
